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Posts Tagged ‘computers’

Why, oh why, am I so cranky?

Can I blame this on menopause? (And just why is it called menopause and not menostop, anyway…) And, at what point do you transfer from being just cranky and become crotchety? (I’m guessing this must be around the time you start using phrases like “you kids get out of my yard!”)

Random sampling of library craziness:

1.) Oddly enough, after my last post, I had a patron come up and ask me if I would ask a young man (who was sitting at a computer terminal next to her and who was hacking loudly and repeatedly) to leave. I explained that, while I agreed I would not want him to cough on me, I could not legally make him leave. I suggested she move. (BTW, the kid was wearing a BK uniform so you may want to check your burgers over before eating them).

2.) A patron insisted that she could not log onto any of our computers because they were all “messed up.” After some quick checking of our software, I assured her that they were OK and they had no outstanding reservations (where patrons can reserve time spots) on any of them. No, she now loudly repeats, we are clearly just fucking with her as those computers do, indeed, have reservations. So, I show her my administrative screen which clearly shows that there are NO reservations and I suggest that perhaps she had mis-typed a pin number. No, she huffs, she’s not crazy! She knows what she’s doing!

After more teeth gritting questions on my part, we discover she has failed to log off of another computer. I explain that you cannot log onto more than one computer at a time and show her the log off button (which, although she claimed superior computer knowledge, she failed to either locate –at the top of the screen in bold letters–or use). Harumpf, says she.

3.) A woman is shopping on one of our public PCs for who-knows-what and discovers that the site she is on is displaying someone else’s credit card data on the payment screen (well, only the last 5 digits). She is shocked (shocked!) that on a public computer that there is this kind of information displayed. I start to explain about cookies and that this is a public PC, so that, you know, anyone can access it and put in information and she interrupts with, “I know what a cookie is…I work on computers as my job!!”

I suggest that, if she is concerned about data security that she might want to wait and use a more secure PC to complete her transaction. No, we cannot guarantee the security of her credit card information on our public PCs. She clicks around a bit and then gets mad that she can’t access the administrative controls. I try to explain that all the computers are locked against this for (what would seem obvious) good reasons. She grumbles but buys her stuff anyway.

Ah, well…I am counting down the days until my vacation. The first one in over a year…wahoo!

Is it wrong, then, to give all the kids in my story times sugary drinks and noisy toys and then send them back home to their parents? Bwa-ha-ha-ha!

And now, for some light-hearted fun: The Fail Blog

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